Terms and Conditions
All purchases made by our clients equal to or greater than $500 pesos, using a Debit/Credit Card are verified, this is to avoid unauthorized purchases, stolen or lost cards.
Your payment verification time may take 24 to 48 hours to process.
Only a factory defect warranty will be applied, the product must be unused to be able to apply it, the warranty is 5 months, this time applies from the moment your extensions were delivered.
Terms and conditions of promotions
How do we use your personal information?
The personal information that you provide us when placing your order, subscribing to our newsletter, or any other situation where you provide us with your data or directly on our social networks, as well as the payment you made, is used only for:
-Communicate with you;
-Examine our orders to detect possible risks or fraud; and
-When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
-For advertising situations, announcements, analysis, research and compilation to our internal database.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our Site (for example, by generating analytics about how our customers navigate and interact with the Site). and evaluate the success of our marketing and advertising campaigns).
Our website is available throughout Mexico.
Instant local shipping
Express Shipping from 24 to 48 hours or Standard Shipping from 1 to 10 business days
How does it work?: You place your order through the website or by contacting any of our means of contact, including social networks, our products may include free shipping, but it is subject to availability, if this is not the case, choose the parcel that you want for the shipment of your product, your personal information such as your address is verified so that there are no errors in the shipment, your payment is credited (this procedure may take 24 to 48 hours, everything depends on your availability and the payment method) At the end of this procedure we place your order, its arrival depends on the chosen package and the service, whether standard or express.
If the order exceeds 1kg, the buyer must pay the excess of the guide so that their order can be shipped.
*Attach packages along with their price and delivery time*
International shipments: At the time of creating the guide, we only allow the current price, but no extra charges, since each country has its own laws, the price charged from our page is exclusively the cost of the trip, if the parcels ask you for an extra payment to be able to deliver your order, these are customs taxes, these are unrelated to our service, please contact the corresponding authorities in your country.
In case the tone or model of your extensions is not correct, we have changes valid for 30 calendar days, apply to product in original condition (Not manipulated in any way. In NEW condition), send your product to the following address:
Avenida Gregorio García 686, Fracc. El Refugio, Gómez Palacio, Dgo. Mexico
With recipient name: ANTI PINK.
The return is provided by the company through MEXPOST, or you can choose express shipping or parcel, paying the difference.
Terms and conditions of purchase
Anti Pink is 100% committed to offering the customer a high quality product. At the time of receiving your product and it does not meet your expectations, the customer has the right to use their right to EXCHANGE , without providing us with any explanation, as long as when the product we receive is in UNUSED, UNMANIPULATED condition and within the exchange period.
Purchase: The customer who makes the purchase on the website, through our social networks or any other means of purchase is accepting these purchase policies.
Payment method: When making the purchase with a credit or debit card, the customer will have to go through the “DATA VERIFICATION” procedure which is to avoid FRADE at the time of purchase, the information will be sent by email email with the title “DATA ANALYSIS” , the customer must complete the indicated steps to be able to release their order. If they refuse to carry out this procedure or if the data does not match, their money will be refunded at 90%. Payments by OXXO and Transfers are reflected in our systems in 24 business hours, the shipping procedure takes place as soon as it is accepted.
The client can make changes to their products, with a period of 30 calendar days, they must consider that the cost of shipping to our facilities is at their own expense, our company provides support only with the return shipment to their HOME using parcel delivery. MEXPOST, if the customer requests express return shipping or any other package other than the one indicated, they must pay the difference so that their order can be sent.
Hair extensions in all their presentations, (Natural, 100% Polyester, Cotton), are of the utmost care, for which there is no return or refund for any means of payment.
ANTI PINK 's commitment is to deliver in a timely manner to the corresponding parcel, for which we are independent of the system that they manage, when your product leaves our facilities, we are not responsible for losses, delivery time, violated box or theft, these incidents must be reported directly to the responsible parcel company in order to give you the fastest and best possible solution for you.
The payment for your shipment, for any package or service, has a weight of 1KG, if your order exceeds that weight, the customer must pay the excess so that their package can be sent.
All parcels work from MONDAY TO FRIDAY from 7:OO am to 4:OO pm, this schedule applies to collections, so be sure to place your order and prove your payment before that time, so that your Product arrives as soon as possible.
About the WARRANTY: Each ANTI PINK product is created to the highest standards and is rigorously verified before being shipped. But if, for any reason, you believe that your ANTI PINK product is not working as it should, please email email@example.com with evidence of the fault. Your case will be evaluated and if applicable a change will be organized immediately. As long as the system meets the “EXCHANGE” standards it must be in “NEW, UNUSED OR TAMPERED” condition. All ANTI PINK products now come with a 6 MONTH warranty. To use the guarantee, an email must be sent to firstname.lastname@example.org with the details below:
Evidence of the product with a manufacturing defect (Video, photographs, etc.)
ANTI PINK : 871 328 2924